1. Introduction
ShortListHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume scoring platform (the "Service").
By using ShortListHQ, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Name (if provided)
2.2 Resume Data
We process resumes and candidate information that you upload to our platform, including:
- Resume files (PDF, DOC, DOCX)
- Extracted candidate information (name, contact details, skills, experience)
- Scoring results and summaries
2.3 Usage Data
We automatically collect information about how you use our Service, including:
- Pages visited and features used
- Time and date of access
- IP address and browser type
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our Service
- Processing resumes and generating scores
- Improving and personalizing your experience
- Communicating with you about your account and our services
- Detecting and preventing fraud or abuse
- Complying with legal obligations
4. Data Storage and Security
We use industry-standard security measures to protect your data:
- Data encryption in transit and at rest
- Secure cloud infrastructure (Supabase)
- Access controls and authentication
- Regular security audits
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your data. We may share information only:
- With service providers who assist in operating our platform (e.g., Supabase, OpenAI)
- When required by law or to protect our rights
- In connection with a business transfer (merger, acquisition)
We use OpenAI to process resumes. OpenAI's use of data is governed by their privacy policy. We do not share candidate data with OpenAI for training purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
To exercise these rights, contact us at shortlisthq@mail.com.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. When you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
8. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: shortlisthq@mail.com