1. Agreement to Terms
By accessing or using ShortListHQ ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all users of the Service, including recruiters, recruitment agencies, and any other individuals or entities that access or use the Service.
2. Description of Service
ShortListHQ is an AI-powered platform that helps recruitment agencies score resumes against job descriptions. Our Service includes:
- Resume parsing and structured data extraction
- AI-powered scoring against job descriptions
- Candidate summaries and risk analysis
- Role management and candidate tracking
3. User Accounts
3.1 Account Creation
To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Security
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Upload malicious code, viruses, or harmful files
- Attempt to gain unauthorized access to the Service or other accounts
- Reverse engineer, decompile, or disassemble the Service
- Use automated systems to access the Service without permission
- Share your account credentials with others
- Upload resumes without proper authorization or consent
5. Subscription and Billing
5.1 Subscription Plans
We offer various subscription plans with different features and usage limits. You agree to pay all fees associated with your selected plan.
5.2 Billing
Subscription fees are billed monthly in advance. All fees are non-refundable except as required by law or as specified in our Refund Policy.
5.3 Usage Limits
Your subscription plan includes specific usage limits (e.g., number of resumes per month). Exceeding these limits may result in additional charges or service restrictions.
5.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of the period you have paid for.
6. Intellectual Property
The Service, including its original content, features, and functionality, is owned by ShortListHQ and protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of the resumes and data you upload. By using the Service, you grant us a license to process, store, and analyze your data solely for the purpose of providing the Service.
7. AI-Generated Content
Our Service uses artificial intelligence to analyze resumes and generate scores and summaries. You acknowledge that:
- AI-generated content is provided for informational purposes only
- You should verify all information independently
- We do not guarantee the accuracy or completeness of AI-generated content
- You are responsible for your use of the Service and any decisions made based on it
8. Data Privacy
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability and fitness for a particular purpose
- Accuracy, reliability, or completeness of the Service
- Uninterrupted or error-free operation
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHORTLISTHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, data, or business opportunities
- Decisions made based on AI-generated content
- Service interruptions or failures
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold ShortListHQ harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
14. Contact Information
If you have questions about these Terms, please contact us:
Email: shortlisthq@mail.com